Supervisor Pelons Tex-Mex 802 Red River, Austin, TX 78701
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Interview as soon as Sun, 1:00 PM
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View distance
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Any schedule considered
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Full-time
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1-3 Years of Experience
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Hires 21+
Job Description
As the supervisor, you'll be the go to person during the shift - the first in line to resolve issues and quick to lend a helping hand where needed. When the manager is not present, you'll be responsible for overseeing team members and ensuring customer satisfaction.
You will work 4 days a week, with 9 hour shifts each day. You will have a set schedule consisting of mid shifts only, with a guarantee of at least 2 consecutive days off.
You will be responsible for handling comps and voids, guest satisfaction, employees clocking in and out, cleanliness, coaching, and jumping into a variety of roles as needed (host, back-waiter, bartender, expo, etc).
You must be able to communicate clearly and effectively, handle tense situations, stay cool under pressure, be organized, and be committed to guest satisfaction.
You will be eligible for paid vacations and health insurance. You will have a downtown parking spot.
Responsibilities
- Oversee team members and delegate duties to be accomplished during that shift
- Train new employees and provide ongoing training to current employees
- Interact with guests and provide excellent customer service
- Respond to customer complaints
- Assist in managing team member schedules
- Ensure quality control and assist in inventory management
About this location
About Pelons Tex-Mex
We are in the middle of an amazing neighborhood that offers several music venues. We are also a short walk from 6th St. and the FEC.
Pelons prides itself on providing an atmosphere that guests and employees will enjoy. We believe that if we take care of our team members, they will take care of our guests. We offer an increased hourly pay for trainer staff. Pelons also offers a $100 sign on bonus payable after 90 days of employment.
We believe in work/life balance, as well as working with all employees availability, which instilled into our culture by our new owner who was our previous General Manager. Pelons offers unpaid sick days after 6 months of employment and paid vacation after 1 year of employment.
Pelons works hard to provide excellent service to everyone that walks in and makes sure that we also provide an environment that is enjoyable for all employees.
At Pelons, we believe that hard work will make sure that we all succeed and we are looking for team members that feel the same way.
