Supervisor Red Ribbon 13421 Westheimer Rd, Suite G, Houston, TX 77082
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View distance
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Any schedule considered
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Full-time, Part-time
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Any experience welcomed
Job Description
As the supervisor, you'll be the go to person during the shift - the first in line to resolve issues and quick to lend a helping hand where needed. When the manager is not present, you'll be responsible for overseeing team members and ensuring customer satisfaction.
Responsibilities
- Oversee team members and delegate duties to be accomplished during that shift
- Train new employees and provide ongoing training to current employees
- Interact with guests and provide excellent customer service
- Respond to customer complaints
- Assist in managing team member schedules
- Ensure quality control and assist in inventory management
About this location
About Red Ribbon
Proudly Filipino owned, Red Ribbon started in 1979 as a hobby-induced business in Timog, Quezon City, lovingly shared in the frequent get-togethers, that eventually turned to orders from family members who in turn shared their delight with a wider circle of relatives and friends. When the cake boxes were adorned with a red ribbon, the hobby turned into a flourishing business. Today, Red Ribbon has grown to over 450 outlets all over the Philippines and over 30 stores in US with locations in California, Nevada, Washington, Hawaii, New York, New Jersey, Virginia, Texas and Illinois. The Los Angeles Times has twice cited Red Ribbon’s Mango Supreme Cake and Ube Overload Cake as the “BEST OF L.A.”. EATER also named Red Ribbon Bakeshop as one of the best restaurants to get Ube desserts in Las Vegas.