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Supervisor Ruta-Maya Austin-Bergstorm International Airport, Austin, TX 78719

Job Description

As the supervisor, you'll be the go to person during the shift - the first in line to resolve issues and quick to lend a helping hand where needed. When the manager is not present, you'll be responsible for overseeing team members and ensuring customer satisfaction.


  • Oversee team members and delegate duties to be accomplished during that shift
  • Train new employees and provide ongoing training to current employees
  • Interact with guests and provide excellent customer service
  • Respond to customer complaints
  • Assist in managing team member schedules
  • Ensure quality control and assist in inventory management

About this location

Austin-Bergstorm International Airport Austin, TX 78719

About Ruta-Maya

Since 1990, our family has worked in partnership with indigenous Mayan farmer cooperatives to import 100% organic, shade-grown arabica coffee from the highlands of Chiapas, Mexico–the land of the ancient and modern Maya.
Our gently roasted coffee beans are grown using traditional principles of organic farming, enabling landowners to sustain and replenish their grounds for future generations while helping promote conservation of natural resources.

We work directly with small independently owned cooperatives in a continued effort to support our partners in becoming a viable economic force within their communities. “Oportunidades para las Americas” or Opportunities for the Americas is the guiding principle that has led Ruta Maya Coffee from vision to reality and continues to push our message forward after two decades.
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