Supervisor Topper's Creamery Lake Wales 2043 East State Road 60, Lake Wales, FL 33859
- View distance
- Any schedule considered
- Full-time, Part-time
- Any experience welcomed
Job Description
As the supervisor, you'll be the go to person during the shift - the first in line to resolve issues and quick to lend a helping hand where needed. When the manager is not present, you'll be responsible for overseeing team members and ensuring customer satisfaction.
Responsibilities
- Oversee team members and delegate duties to be accomplished during that shift
- Train new employees and provide ongoing training to current employees
- Interact with guests and provide excellent customer service
- Respond to customer complaints
- Assist in managing team member schedules
- Ensure quality control and assist in inventory management
About this location
About Topper's Creamery Lake Wales
Topper's Creamery has the best soft serve ice cream on the planet! Enjoy our smooth, premium custard-style ice cream and our freshly made waffle cones, sundaes, Topper Twists® and specialty treats, all at a great value.