Team Member Papa Murphy's | Take 'N' Bake Pizza 6319 82nd Street, Lubbock, TX 79424

Job Description

As a team member, you're fully immersed in the spirit of the establishment. You're high functioning, adaptable, and ready for whatever a customer throws at you. Working with other team members isn't just your strong suit, it's one of your favorite parts of the job. When you clock in, you're daring the day to challenge you.

Responsibilities

• The Crew Member is responsible for the following, but not limited to, duties and responsibilities while continually promoting a culture that embraces the company’s core values of Quality, Service, and Team Work.
• Duties and Responsibilities:
• Exhibit readiness to perform role by wearing cleans and wrinkle-free uniform and showing up at the assigned time.
• Prioritize and complete tasks, which if not done could jeopardize store operations.
• Adhere to Papa Murphy’s store “Performance Standards”.
• Comply with all sanitization and safety standards.
• Greet all guests to create a welcoming environment.
• Handle phone and online orders for guest pick-up.
• Keep assigned area best, clean, and well stocked.
• Perform all tasks/duties assigned by immediate supervisor.
• “Front of House”
• Work all counter stations or other assigned stations
• Assist guest in making menu selection, review specials, handle MySlice Rewards program, and participate in add-on sales.
• Wrap pizzas properly, repeat orders to guests, give verbal banking instructions to all guests, thank and invite the guest back.
• Present order to guest within the 3-minute door to door service time.
• Assist guest if necessary to carry pizzas out to their car or hold the door open for them.
• Follow proper cash, credit card, and food stamp transactions; ring up order and follow proper cash handling techniques.
• Follow proper void/refund procedures. Process coupons and gift certificates with the assistance of immediate supervisor.
• “Back of House”
• Learn to complete operating and safety knowledge of mixer, sheeter, and dicer if needed. Make all products following the portion charts or job aids within the average time as described in the Papa Murphy’s “Performance Standards”.
• Store and rotate all products before and after prepping to ensure quality.
• Mix dough to recipe and dough balls to standard when/if necessary.
• Sheet, wrap, date, and store crust standards.
• Perform the duties of the runner (restock person) or dish person as directed by immediate supervisor.