Waiter (Waitress) Dave & Buster's - Euless 2525 Rio Grande Blvd, Euless, TX 76039

Job Description

At Dave & Buster's - Euless, we're looking for enthusiastic individuals to join our front of house team as a full time or part time waiter/waitress. By joining our wait staff, you'll be expected to educate patrons on the menu, guide them through their meal, and provide a memorable experience. At Dave & Buster's - Euless, being able to think quickly, take problems in stride, and work well as part of a team is a must. Waiters/waitresses should learn the menu and continually educate themselves on specials. A successful waiter/waitress will handle complaints with patience and grace. Dave & Buster's - Euless is located in Euless, TX, and this job is full time or part time. Apply now!

Responsibilities

• Deliver an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun.
• Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance. Takes prompt corrective action where necessary or suggests alternative courses of action.
• Creates a warm, fun atmosphere for Guests and Team Members.
• Adheres to company's sanitation procedures.
• Maintains responsibility for personal bank and ensures all financial transactions are accurate by operating credit card machines correctly, calculating and returning appropriate change and maintaining adequate cash and coin for making change.
• Follows alcohol awareness procedures for preventing intoxication and dealing with intoxicated Guests.
• Assesses Guest demeanor and identifies when behavior should be called to the attention of a Manager.
• Greets newly seated Guests in a friendly and timely manner.
• Accurately takes Guests food and drink orders.
• Maintains a thorough understanding of all menu items and is able to answer questions regarding food and drink items and their preparation.
• Enters orders into Micros quickly and in proper sequence, using appropriate modifications and charges.
• Ensures food is properly garnished and delivers trays to designated table server's own section, as well as other sections in the restaurant, as needed.
• Works quickly and efficiently adhering to "Full hands in, Full hands out" philosophy.
• Assists in party set up and breakdown. Busses and resets tables as needed.
• Assists other Team Members as needed or as business dictates.
• Responsible for all sales on personal Micros keys and completing station side work at the beginning and end of their shift.
• Participates in all incentives and contests, driving sales and promoting the brand.
• Follows portion guidelines to ensure cost control, while maximizing the Guest
• experience.
• Ensures ongoing Guest satisfaction by checking back after delivery of food, maintaining drink levels, removing clutter, pre‚Äêbussing as necessary, and responding to Guest needs in a timely manner.
• Keeps station clean, sets up and takes down station tables appropriately.
• Maintains a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate and help keep high morale, productivity and efficiency/effectiveness.