Shift Lead Tropical Smoothie Cafe 1531 Eldridge Parkway, Houston, TX 77077
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View distance
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Any schedule considered
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Part-time
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Any experience welcomed
Job Description
As the supervisor, you'll be the go to person during the shift - the first in line to resolve issues and quick to lend a helping hand where needed. When the manager is not present, you'll be responsible for overseeing team members and ensuring customer satisfaction.
Responsibilities
- Oversee team members and delegate duties to be accomplished during that shift
- Train new employees and provide ongoing training to current employees
- Interact with guests and provide excellent customer service
- Respond to customer complaints
- Assist in managing team member schedules
- Ensure quality control and assist in inventory management
About this location
About Tropical Smoothie Cafe
It started on a beach in Florida. The calm gulf waters, friends enjoying games in the sand and a need for replenishment from the warm Florida sun. We started by blending fruit and vegetables together to create unique and refreshing smoothies. And customers lined up for our tasty creations. Then in 1997, we opened our first café in Tallahassee, Florida. Guests now had a place to sit and relax while we made their favorite smoothies, all with fresh ingredients. Two years later, we added a range of wholesome food options to complement our smoothies and our guest's day. With that, Tropical Smoothie Cafe was born. We started as a destination for flavor, and it's a proud heritage that we continue today. We are guided by a simple belief: when you eat better, you feel better. Our mission, to this day, is to inspire a healthier lifestyle by serving amazing food and smoothies...with a bit of tropical fun.
